UK dental practices
CareDental
WhatsApp-native AI lead recovery and follow-up.
- WhatsApp follow-up
- Objection detection
- Weekly reports
The problem
A patient asks about treatment, gets a price, and goes quiet. Practices rarely have the time to chase every one of those conversations.
Follow-up ends up depending on who remembers, and on the day they remember. The reasons patients hesitate are seldom written down.
CareDental keeps those conversations moving on WhatsApp and shows the team what is holding patients back.
How it works
- 01
Enquiry
Patients reach the practice on WhatsApp, the channel they already use.
- 02
Etna agent
The agent answers, follows up on quiet conversations and notes the reasons patients hesitate.
- 03
Booked
Patients who are ready are passed to the team to book, with the conversation alongside.
Capabilities
- 01
AI follow-up
Picks up quiet enquiries on WhatsApp and keeps the conversation moving.
- 02
Objection detection
Recognises why a patient is hesitating, such as cost, timing or trust, and records it.
- 03
Five-role permissions
Director, clinic admin, treatment coordinator, receptionist and dentist each see what their role needs.
- 04
Weekly reports
A weekly summary of enquiries and follow-ups for the practice team.
- 05
Insights
Patterns across conversations, surfaced for the people who run the practice.
- 06
Forecasting
Built-in forecasting using Google TimesFM, run through BigQuery.
Integrations
- WhatsApp Business
- Anthropic Claude
- Supabase
- Google BigQuery
- Google TimesFM
Compliance
- UK GDPR
- ASA/CAP guidance
- EU data region
- Role-based access
Questions
What does CareDental do?
CareDental follows up patient enquiries on WhatsApp for UK dental practices. It uses AI to keep conversations moving and to record why patients hesitate.
Who can see what?
Access follows five roles: director, clinic admin, treatment coordinator, receptionist and dentist. Each role sees what it needs.
Does CareDental make clinical decisions?
No. It handles enquiries and practice operations. It does not diagnose, recommend treatment or make clinical decisions.
How does forecasting work?
Forecasting uses Google's TimesFM model, run through BigQuery.
Where do I find pricing and sign-up?
On caredental.ai. This site summarises the product and does not list prices.